Support Center

Get Help with SoraX

We're here to help you create amazing AI videos! If you have any questions, encounter issues, or need assistance with our AI video generation platform, please don't hesitate to reach out.

Contact Us

For support inquiries, technical issues, or general questions about SoraX, please contact us via email:

We typically respond to all inquiries within 24-48 hours

• A brief description of your issue or question
• Relevant screenshots (if applicable)
• Your account email (if you have an account)
• Video generation details (prompt, settings used, error messages)

Frequently Asked Questions

Before contacting support, you may find answers to common questions in our FAQ section

Community

Join our community to share your SoraX creations, get inspiration, and connect with other users who love creating AI videos!

Thank you for using SoraX. We're excited to see what you create!