Privacy Policy
Protecting your privacy while you create amazing AI videos
Last Updated: January 2025
Introduction
Welcome to SoraX, the AI-powered video generation platform that transforms text and images into professional videos using Sora 2 technology. At SoraX, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our services.
Information Collection and Use
We collect the following types of data to provide you with a better experience while using SoraX:
| # | Data Type | What We Collect | Purpose |
|---|---|---|---|
| 1 | Account Information | Name, email address, payment information, and profile details you provide when creating an account. | To manage your account, process payments, and provide customer support. |
| 2 | Usage Data | Video generation history, prompts used, settings preferences, features accessed, and platform interactions. | To analyze user engagement, improve our AI models, and optimize service performance. |
| 3 | Device Information | Device type, operating system, browser type, IP address, and unique device identifiers. | To optimize our services for different devices, ensure compatibility, and prevent fraud. |
| 4 | Cookies & Analytics | Small data files placed on your device to track preferences, session data, and usage patterns. | To enhance functionality, personalize your experience, and analyze platform performance. |
| 5 | Content Uploads | Images you upload for video generation and text prompts you provide. | To process and transform your content using our AI technology. Uploaded content is processed temporarily and not stored permanently unless you save it. |
| 6 | Generated Videos | AI-generated videos you create on our platform. | To deliver your content and allow you to access, download, and manage your video library. You retain ownership of all generated content. |
Data Storage and Security
We take the security of your personal information seriously. All data is stored securely on cloud servers with industry-standard encryption and access controls. We implement multiple layers of security including SSL/TLS encryption for data in transit, AES-256 encryption for data at rest, regular security audits, and strict access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- To comply with legal obligations, court orders, or lawful requests from government authorities
- To protect the rights, property, or safety of SoraX, our users, or the public
- To trusted third-party service providers who assist in operating our platform, processing payments, or delivering services (subject to strict confidentiality agreements)
- In connection with a business transfer, merger, or acquisition (users will be notified of any such change)
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on this page and updating the 'Last Updated' date. For major changes, we will provide prominent notice or seek your consent as required by law. You are advised to review this policy periodically.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Service Provider: sorax.io
Email: [email protected]
By using SoraX, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your information!