Question 1

Is SoraX AI free to use?

SoraX · Accepted Answer

Yes! SoraX offers free daily credits for AI video generation. New users receive 30 free credits (worth $0.15) to create 1 video. You can upgrade anytime to access more credits for longer and faster video generation.

Question 2

Can I use SoraX videos for commercial projects?

SoraX · Accepted Answer

Absolutely! You own full commercial rights to all videos generated with SoraX. Use them freely for YouTube content, advertisements, marketing campaigns, client projects, or any commercial purpose without attribution required.

Question 3

How can I start creating videos?

SoraX · Accepted Answer

Getting started is easy: Simply sign up at sorax.io, visit the AI Video Generator, describe your vision in the prompt box, and let SoraX create cinematic results automatically in about 30 seconds.

Question 4

What makes SoraX different from other AI video tools?

SoraX · Accepted Answer

SoraX stands out with realistic physics-based motion, synchronized sound generation, extended video length (up to 20 seconds), professional studio-quality visuals, and the ability to generate videos from both text prompts and images — all with a user-friendly interface.

Question 5

Are my data and videos secure?

SoraX · Accepted Answer

Yes. All your data and generated content are stored securely using industry-standard encryption and are never shared with third parties. SoraX ensures complete privacy and content safety. You maintain full ownership of all generated videos.

Question 6

What video quality does SoraX provide?

SoraX · Accepted Answer

SoraX generates professional-quality videos optimized for all platforms. The AI creates stunning, cinema-grade results with realistic physics, lighting, and motion suitable for social media, professional productions, and large screens.

Question 7

How long does it take to generate a video?

SoraX · Accepted Answer

Most 5-10 second videos are generated in 30-60 seconds. Generation time varies based on video length and complexity. Longer and more complex videos take more time. You can track progress in real-time and will be notified when your video is ready.

Question 8

Can I generate videos from images?

SoraX · Accepted Answer

Yes! SoraX supports both text-to-video and image-to-video generation. Upload any image (up to 10MB) and add a text prompt to describe the motion or scene you want. The AI will animate your image with realistic movement, camera angles, and effects.

Question 9

What languages does SoraX support for prompts?

SoraX · Accepted Answer

Currently, SoraX works best with English prompts. While you can submit prompts in other languages, English typically produces the most accurate and high-quality results. We're actively working on improving multi-language support.

Question 10

How does the credit system work?

SoraX · Accepted Answer

Each video generation consumes credits based on duration and quality. A standard 10-second video costs 30 credits (~$0.15). All credits have an expiration period based on your plan: one-time packages (1 month), monthly plans (1 month, auto-renews), yearly plans (1 year, auto-renews).

Question 11

Can I cancel my subscription anytime?

SoraX · Accepted Answer

Yes, you can cancel your subscription at any time from your account settings. If you cancel, you'll retain access to your subscription benefits until the end of your current billing period, and any unused credits remain in your account.

Question 12

What file formats are supported for video output?

SoraX · Accepted Answer

All videos are generated in MP4 format (H.264 codec), which is compatible with virtually all video players, editing software, and social media platforms. This ensures maximum compatibility for sharing, editing, and publishing your content.

Question 13

Is there a watermark on generated videos?

SoraX · Accepted Answer

No! All videos generated with SoraX are completely watermark-free, regardless of your plan. This applies to both free daily credits and paid plans, allowing you to use your videos professionally without any branding.

Question 14

Can I edit videos after generation?

SoraX · Accepted Answer

While SoraX doesn't include built-in editing tools, all generated videos are in standard MP4 format and can be easily imported into any video editing software like Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, or free tools like iMovie and OpenShot.

Question 15

What happens if I run out of credits?

SoraX · Accepted Answer

If you run out of credits, you'll receive a notification and can purchase more credits immediately. You can choose from one-time credit packages starting at $9.9 or subscribe to a monthly/yearly plan for better value. Generation will pause until credits are added.

Question 16

How accurate is the AI at following my prompts?

SoraX · Accepted Answer

SoraX uses advanced AI models trained on millions of videos to understand and interpret your prompts with high accuracy. For best results, be specific and descriptive in your prompts. You can regenerate videos with adjusted prompts if the first result doesn't match your vision perfectly.

Question 17

Can I share my videos on social media?

SoraX · Accepted Answer

Absolutely! All videos are optimized for social media platforms including YouTube, Instagram, TikTok, Facebook, Twitter/X, and LinkedIn. You own full rights to share, monetize, and promote your SoraX-generated videos anywhere without restrictions.

Question 18

Do you offer refunds?

SoraX · Accepted Answer

We're committed to your satisfaction. Since credits are delivered immediately upon purchase, we handle refunds on a case-by-case basis. If you experience technical issues, failed generations, or service problems, please contact support@sorax.io within 30 days and we'll work with you to find a fair resolution — whether through additional credits, service extension, or other means.

Question 19

What payment methods do you accept?

SoraX · Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and payments through Stripe. All transactions are processed securely through industry-standard encrypted payment gateways to protect your financial information.

Question 20

Can I use SoraX for client work?

SoraX · Accepted Answer

Yes! You can use SoraX-generated videos for client projects and commercial work. You retain full commercial rights to all generated content. Many agencies, freelancers, and production companies use SoraX to create content for their clients quickly and affordably.

Question 21

Is there a limit to how many videos I can generate?

SoraX · Accepted Answer

There's no hard limit on the number of videos you can generate — it only depends on your available credits. Free users get daily credits (30 credits = ~1 video), while paid plans offer significantly more credits. Generate as many videos as your credits allow without restrictions.

Question 22

How do I get the best results from SoraX?

SoraX · Accepted Answer

For optimal results: Be specific and detailed in your prompts, specify camera angles and movements, describe lighting and atmosphere, mention specific objects or characters, use descriptive adjectives (cinematic, dramatic, vibrant), and experiment with different phrasings. Check our prompt guide for more tips and examples.

Question 23

Can I generate videos with specific aspect ratios?

SoraX · Accepted Answer

Yes! SoraX supports multiple aspect ratios including 16:9 (landscape, perfect for YouTube), 9:16 (portrait, ideal for TikTok and Instagram Stories), 1:1 (square, great for Instagram feed), and 4:3 (classic format). Choose the ratio that best fits your platform and creative vision.

Question 24

Does SoraX support audio or music generation?

SoraX · Accepted Answer

Currently, SoraX generates silent videos. However, we're actively developing AI-powered sound effects and background music generation. For now, you can add audio using any video editing software after downloading your video.

Question 25

Can I regenerate a video if I'm not satisfied?

SoraX · Accepted Answer

Yes! If your generated video doesn't meet your expectations, you can regenerate it with an adjusted prompt. Each generation consumes credits, so we recommend refining your prompt to get closer to your desired result. Use our prompt examples and tips to improve your results.

Question 26

Is there an API available for developers?

SoraX · Accepted Answer

Yes! SoraX offers a developer API for integrating video generation into your applications. API access requires a paid subscription. Visit our API documentation or contact our sales team at api@sorax.io for pricing and technical details.

Question 27

How can I contact support if I have issues?

SoraX · Accepted Answer

Our support team is here to help! Reach us at support@sorax.io or visit our Support Center. We typically respond within 24-48 hours on business days. For urgent issues, please mark your email as "Urgent" in the subject line.

Question 28

Can I download videos in bulk?

SoraX · Accepted Answer

Currently, videos must be downloaded individually from your generation history. We're working on implementing bulk download functionality for users with large libraries. You can access all your generated videos anytime from your account dashboard.

Question 29

Are there any content restrictions?

SoraX · Accepted Answer

Yes. SoraX prohibits generating content that is illegal, harmful, sexually explicit, violent, promotes hate speech, infringes copyright, or violates our Terms of Service. Our AI has safety filters to prevent such content. Violations may result in account suspension. Please use SoraX responsibly and ethically.

Question 30

Will my subscription renew automatically?

SoraX · Accepted Answer

Yes, monthly and yearly subscriptions renew automatically at the end of each billing period to ensure uninterrupted access to SoraX. You'll receive an email reminder before each renewal. You can cancel auto-renewal anytime from your account settings, and you'll retain access until the end of your current period.

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